ChatRecordTerms of use and licence
Last updated: 8 November 2026
1. Who we are
ChatRecord is made by VishwaStack (VishwaStack), India (“we”). Paid licences are sold through our payment partner, which acts as the merchant of record for the transaction.
2. Licence
- Free version: up to 300 messages per export, with a small "ChatRecord free" footer on PDF pages.
- Pro: one named user on up to two computers.
- Lab: up to five named users within one organisation.
- Licences are perpetual for the version you receive and include updates for one year from purchase.
- You may not resell, share or publish licence keys, or reverse-engineer the licensing mechanism.
3. Your responsibilities
ChatRecord converts a chat that you exported. It cannot verify who sent a message, that an export is complete, or that it was not altered before you gave it to ChatRecord. The SHA-256 fingerprint only shows whether the export file changed after ChatRecord read it. The optional certificate appendix is a template; nothing ChatRecord produces is legal advice or a claim of admissibility. Only process chats you have the right to use, and respect other participants' privacy and the law that applies to you, including the Digital Personal Data Protection Act, 2023.
4. No warranty
The software is provided “as is”, without warranty of any kind, including fitness for a particular purpose.
5. Limitation of liability
To the maximum extent permitted by law, our total liability for any claim relating to the software is limited to the amount you paid for your licence. We are not liable for indirect or consequential losses.
6. Refunds
If the software does not work for you, email us within 7 days of purchase for a full refund.
7. Governing law
These terms are governed by the laws of India. Courts in Chennai, Tamil Nadu have jurisdiction.